Reception Department Management
Reception department in hotel have responsibility to receive the information on reservation of customers, inform booking information for customers, Check in, inform canceling reservation, print invoices for customer when they check out…,
The main features of reception department include:
- Tour management
o Classify customer
o Inform customer/agent/company
o Inform detail information Tour
- Reservation
- Check in
- Check out
- Print total invoice (room-rate + services)
- Print detail invoice room-rate
- Print detail invoice services
- Print total invoice for groups of customers
- Booking list
- Checkin list
- Checkout list
- Reservation Cancel list
- Room map
- Room situation
- Minibar Invoice
- Laundry Invoice
- Customer list
- VIP card management
o Inform the kind of card
o Manage the information of VIP card
- Switchboard management
o Inform phone fee
o Inform phone number
o Calling list
- Exchange currency
- Reception reports
o Liability summary report
o Liability detail report
o Revenue report
o Revenue chart
o Monthly customer report at hotel
o Customer report at hotel
o Forecast the number of booking rooms within 7 days
o Forecast the number of booking rooms within 90 days
o Reception summary report
Newway Hotel is a software application on administration and hotel management.The software provides effective, simple and friendly management tools. It is very easy to use. It can link information between departments in the hotel very closely, providing information and printing reports quickly and accurately. Specially, it allows remote management on business trip.
Thanks Newway Hotel of high technology solution JSC TVC for helping me to manage my job well in a 3-star hotel, Imperial Hotel. I hope TVC company always develop and more and more succeed
(General Manager - Hanoi Imperial Hotel)